سياسة الخصوصية

Last updated: October 9, 2026

At WESTBAY SERIES, we value the protection of your personal information. This policy explains what information may be collected when you browse our store, place an order, use our features, or contact our team. It also describes how that information is used, when it may be shared, and the rights available to you.

Our store operates on Shopify, which enables us to offer our products and manage the services supporting your shopping experience. In this policy, “Services” refers to our website, store, and associated content, tools, and features.

If our Terms of Service conflict with this policy regarding the processing of personal information, this policy takes precedence on that matter.

1. Information We May Collect

Personal information means information that identifies you directly or indirectly. Information that has been anonymized so that it can no longer be linked to an individual does not fall within this definition.

Depending on how you use the Services and the applicable regulations, we may collect or process the following categories:

• Contact information : your name, email address, telephone number, billing address, and delivery address.

• Payment information : details required to process your payment, your chosen payment method, payment confirmation, and transaction details. Depending on the payment method, banking or card information may be processed by our payment providers.

• Account information : login credentials, password, preferences, settings, and, where applicable, security information.

• Shopping activity : products viewed, added to your cart or wishlist, purchases, returns, exchanges, cancellations, and order history.

• Communications with our team : information provided in your messages, support requests, or complaints.

• Technical information : your IP address, device characteristics, browser, network connection, and other technical identifiers.

• Browsing information : pages visited, features used, and the timing and nature of your interactions with our store.

We may also use this information to infer certain preferences, to the extent permitted by law.

2. Where Information Comes From

The information we process may come from:

• You directly, when you place an order, create an account, complete a form, or contact our team.

• Your browsing activity, through cookies and similar technologies.

• Our service providers, when they collect or process information on our behalf to operate the Services.

• Partners or third parties, where the transfer of that information is permitted by applicable regulations.

3. How We Use Your Information

Managing Your Purchases and Account

We use the information needed to record orders, process payments, arrange deliveries, and follow up on purchases. It also enables us to manage your account, handle return or exchange requests, and send service-related notifications.

Personalizing and Improving the Store

Your preferences and activity may help us improve navigation, remember products that interest you, offer relevant recommendations, and enable product reviews.

Marketing Communications and Advertising

Subject to applicable regulations, your information may be used to send offers and promotional communications by email, text message, or post.

It may also be used to display relevant advertisements on our website or other platforms, including based on products you have viewed, added to your cart, or purchased.

Security and Fraud Prevention

Certain information helps us verify account access, secure transactions, and detect fraudulent, unlawful, or potentially harmful activity affecting the Services.

You are responsible for keeping your login credentials confidential. We recommend that you do not share them with others.

Customer Support and Communication

We use the information you provide to answer questions, review requests, and maintain our customer relationship.

Legal Obligations and Protection of Our Rights

Information may be used to meet legal obligations, respond to valid official requests, participate in legal proceedings, or investigate potential violations of our terms and policies.

4. Sharing Your Information

Where necessary and permitted, your information may be disclosed to:

• Shopify and our technical or operational service providers, including for hosting, payments, data analysis, customer support, storage, order fulfillment, and delivery.

• Our business and advertising partners, to support certain campaigns or marketing features. These partners process information in accordance with their own privacy policies.

• Third parties you have authorized, such as when using an external login or a social media feature.

• Affiliated entities, where applicable, as part of our business operations.

• Parties involved in a business transaction or legal obligation, including a merger, restructuring, insolvency proceeding, or request from a competent authority.

Depending on where you live, you may have the right to opt out of the sharing of your information for targeted advertising. To submit a request, contact us at contact@westbayseries.com.

5. Shopify’s Processing of Information

Shopify hosts our store and processes certain information relating to your access to and use of the Services to support their operation and improvement.

Information submitted through our store may be processed by Shopify and its service providers in countries other than your country of residence.

When certain enhanced Shopify features are used, they may rely on information from your interactions with our store, other merchants, and Shopify. For processing activities where Shopify determines the purposes and means, Shopify is responsible for managing those activities and responding to related privacy rights requests.

For more information, please visit:

• Shopify’s Consumer Privacy Policy.

• Shopify’s Privacy Portal.

6. Cookies and Advertising Preferences

Our store may use cookies and similar technologies to operate properly, remember your preferences, analyze usage, and support certain advertising features.

Where consent is required by law, the relevant technologies are subject to that consent.

Depending on your location and the applicable rules, an enabled Global Privacy Control (GPC) browser signal may be treated as a request to opt out of certain advertising uses of your information. This preference may apply to the browser and device used, as well as an associated Shopify account where that connection can be established.

Further information is available on the Global Privacy Control website. Other “Do Not Track” signals may not be supported.

7. Links to External Services

Our website may include links to platforms operated by third parties. Their privacy and security practices are their responsibility. We encourage you to review their policies before providing information to them.

Content you publish in publicly accessible spaces, including social media, may be viewed and used by others.

A link appearing in our store does not, by itself, constitute an endorsement of the linked website, its content, or its operator.

8. Children’s Information

Our Services are not intended for children. We do not knowingly collect personal information from individuals below the age of majority applicable in their country.

If you are a parent or legal guardian and believe a child has provided us with personal information, you may contact us to request its deletion.

As of the date of this policy, we have no knowledge of selling or sharing personal information relating to individuals under 16 years of age, as those terms are defined by applicable laws.

9. Security and Retention

We implement measures designed to protect the information we process. However, no storage or transmission system can guarantee absolute security. Please avoid sending sensitive or confidential information through unsecured channels.

Retention periods depend on the type of information and the purposes for which it is used. We consider factors including account management, order fulfillment, legal obligations, dispute resolution, and the enforcement of contractual commitments.

10. Your Rights and Choices

Depending on where you live and the conditions established by law, you may have the following rights:

• Access : obtain information about the personal information we hold about you and request a copy.

• Correction : request that inaccurate or incomplete information be corrected.

• Deletion : request the erasure of certain information.

• Portability : receive certain information in a format that allows its reuse or transfer to a third party.

• Opting out of certain advertising uses : where applicable, opt out of the sale or sharing of information and its processing for targeted advertising.

• Managing marketing communications : unsubscribe from promotional emails using the link provided in those messages.

Unsubscribing from marketing communications does not prevent us from sending messages necessary to manage your orders or account.

If you live in the European Economic Area or the United Kingdom, you may also, subject to legal conditions:

• Object to certain processing activities or request that they be restricted.

• Withdraw consent where processing relies on it. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise your rights, email contact@westbayseries.com. For processing activities managed directly by Shopify, you may use its Privacy Portal. 

We may request information to verify your identity before handling your request. You may also appoint an authorized representative, subject to providing the necessary supporting documentation.

We will handle your request within the time limits established by applicable regulations. You will not receive discriminatory treatment for exercising your rights.

11. Complaints

If you have concerns about how your information is used, contact us at contact@westbayseries.com.

Depending on your country of residence, you may also challenge our response or lodge a complaint with the competent data protection authority.

For the European Economic Area, the relevant authorities are listed on the European Data Protection Board website.

12. International Transfers

Using our Services may involve storing or processing your information in a country other than the one where you live.

Where information is transferred outside the European Economic Area or the United Kingdom, the safeguards required by applicable regulations must be implemented. These may include recognized standard contractual clauses or reliance on a decision confirming an adequate level of protection in the destination country.

13. Updates to This Policy

We may revise this policy to reflect changes to our Services, practices, or legal requirements.

The updated version will be published on this page with a revised date. Additional notice will be provided where required by applicable regulations.

14. Contact Us

If you have questions about how WESTBAY SERIES handles your personal information, need clarification on this Privacy Policy, or wish to exercise your privacy rights, please email us at contact@westbayseries.com or write to us at 30 N Gould St Ste R, Sheridan, WY 82801, USA.

For the purposes of applicable data protection laws, we are the data controller responsible for your personal information.